FAQ's

Where are your offices located?

We are established in the beautiful country of Costa Rica, located in Central America.

Is betting safe for me?

2Bet is licensed in Costa Rica to process wagers over the internet and telephone. Since laws vary from country to country, and even state to state, we would advise you consult a qualified attorney in your own jurisdiction.

Is my information safe?

We understand how important confidentiality is in this business. 2Bet strives to ensure the integrity of your personal information by using the most advanced technology available. Our clients can be confident that any transaction they make online, as well as all personal data, will remain completely confidential.

We keep records available upon request for every transaction and wager made for a maximum period of 90 days. 2Bet collects no personal information that does not pertain to the purpose of providing service to our members. There will never be any sale or trading of personal information provided to us by our members.

What do I do if I want higher limits, to change my password or cancel a play?

If you wish to change any of your account settings, please contact your agent. If your agent is unavailable, please dial our member services department for further assistance.

What betting options do you offer?

We provide betting in all four major sports (MLB, NFL, NBA, NHL), having quarters and halves on all professional sports. 2Bet presents halves in all college games, sides and totals. In addition, we have Golf, Nascar, MMA, Boxing, Tennis, 60 different soccer leagues from around the world, horses, virtual casino, live casino and much more.

Is your system compatible with my mobile or tablet?

We strive to make our page easy to use and practical. You can conveniently access your account through your smartphone or tablet as well as your laptop or personal computer.

Which languages do you offer for customer support?

We currently offer customer support in English, Spanish, Chinese and Vietnamese, via chat, email, or telephone.

How quickly are my wagers graded?

Most bets are graded within minutes of the event ending. Other events require extensive research and language translation to determine a final score. Once results are official, you'll be able to track your balance online or over the phone.